PRIVACY POLICY & COOKIES
1. Introduction
Surf4Fun, headquartered at Estrada da Galé, Guia, 8200-424 Albufeira, is committed to protecting the privacy and personal data of its customers and users of the website www.surf4fun.pt.
This policy explains how we collect, use and protect your data, in accordance with applicable legislation, including the RGPD and the Personal Data Protection Law.
2. Responsible for Data Processing
The entity responsible for processing your personal data is Surf4Fun.
For any questions or requests related to your data, you can contact us:
Email: surf4fun.rci@gmail.com
Telephone: +351 966 123 760
3. Data Collected
We collect the following personal data directly or indirectly:
When filling out forms on the website: Name, email, telephone, activity preferences.
During reservations: Payment details and contact information.
When browsing the website: Technical data (IP address, browser, device) through cookies.
4. Purposes of Treatment
The personal data collected will be used to:
Reservation management and provision of contracted services.
Sending communications related to reserved activities.
Marketing and promotion of activities (with consent).
Compliance with legal obligations.
5. Legal Basis for Processing
The processing of your data is based on:
In the consent given by the holder (e.g.: subscription to newsletters);
In the execution of a contract (e.g.: management of reserves);
In compliance with legal obligations;
In the company's legitimate interest to improve services and prevent fraud.
6. Data Subject Rights According
To the RGPD, the data subject can exercise the following rights:
Access: Know what personal data is processed.
Correction: Request to update incorrect data.
Deletion: Request the deletion of your data (except when required by law).
Portability: Request data to be sent to another entity.
Opposition: Object to the use of data for direct marketing.
Withdrawal of consent: At any time.
To exercise any of these rights, please contact us via email: surf4fun.rci@gmail.com.
7. Data Security
Our company applies several appropriate technical and organizational measures to protect users' personal data.
8. Data Retention
Personal data will only be kept for the period necessary for the aforementioned purposes or as required by law.
9. International Data Transfers
If data is transferred outside the European Economic Area (EEA), we ensure compliance with legal provisions by adopting standard contractual clauses or transfers to countries with adequate levels of protection.
10. Automated Decisions
We may create profiles to personalize communications or analyze preferences, but users have the right to request human intervention or contest decisions.
11. Changes to the Privacy Policy
This policy may be updated to reflect legal or operational changes. The latest version will always be available on the website.
12. Cookies use policy
Surf4Fun uses cookies to improve its performance and user experience. We maintain the same standards of rigor and transparency with regard to protecting the privacy and personal data of our customers and website users, which is why we have adopted this cookie policy.
This policy indicates how cookies, pixel tags and other similar technologies are used, so we advise you to read it. We also advise you to read our Privacy Policy.
12.1.What are cookies?
Cookies are small information files that help identify your browser and can store information such as user settings and preferences. With the exception of cookies that are specifically necessary for the website to function, the storage of other cookies will always depend on the user's acceptance and consent, and this consent can be withdrawn at any time through specific browser tools.
12.2.How do we use cookies?
We use cookies to display your preferences, such as:
Cookies tell us whether you agree (or disagree) with the use of cookies on the website;
Cookies allow us to identify you as a frequent user;
Cookies allow us to retrieve your personalized preferences while you are on the website.
12.3.What are cookies for?
Surf4Fun will store cookies on your device to personalize and make browsing as easy as possible, but also for statistics, quality assurance, and to monitor system security.
You can, at any time, delete or block these cookies, and when doing so, some features of this website may not work as expected. Cookies will not be used for purposes other than those described here.
12.4. Types of cookies
Cookies on our website are used for different purposes and their use can be divided into the following categories:
Strictly Necessary Cookies: these are cookies that are essential for providing the website and for all requested services, but do not perform any additional or secondary functions.
Performance Cookies: these are cookies that provide statistical information about website use, that is, web analysis.
12.5.Control and management of cookies
At any time you can ask to control and/or delete cookies, in particular, delete cookies that are already stored on your device.
As an additional guarantee, you can, at any time, disable cookies by configuring your browser.
12.6. Changes to the cookie policy
Surf4Fun reserves the right to readjust or change this Policy at any time, with these changes being publicized.
12.7. Our contact details
If you have any questions or concerns related to this Policy, please contact us in writing via email: surf4fun.rci@gmail.com
If you have further questions and/or require more information, do not hesitate to contact us.